Your AI receptionist answers every call, books appointments, qualifies leads, and handles FAQs while you focus on the work that actually makes you money. Built specifically for Canadian home-service businesses and local practices that can't afford to lose leads to voicemail.
No rigid phone trees. No robotic scripts. Just natural conversations that sound human, work 24/7, and integrate directly with your booking calendar. Set up in weeks, not months.
Simulated conversation demonstrating real AI receptionist behavior
Every call that goes to voicemail is a lead choosing your competitor instead. For plumbers, electricians, HVAC techs, and other home-service trades, after-hours calls aren't just inquiries — they're emergencies. Someone with a burst pipe at 11 PM isn't leaving a voicemail and waiting until morning. They're calling the next number on Google.
Hiring a full-time receptionist costs tens of thousands per year in Canada. Answering services charge per call and still sound like answering services. Your AI phone assistant costs a fraction of either option, works every hour of every day, and never calls in sick.
This isn't about replacing your team. It's about making sure no lead falls through the cracks when your team is busy, off the clock, or on a job site.
We build custom AI voice receptionists trained on your business, your services, and your availability. Every assistant is unique to your operation — not a one-size-fits-all template.
Your AI receptionist picks up every call — day or night, weekend or holiday. No more missed leads because the phone rang after hours.
Integrates with Google Calendar, Jobber, Housecall Pro, ServiceTitan, or any system with API access. Customers book during the call.
Asks the right questions upfront — urgency, location, service needed. Routes emergency calls to your on-call line. Logs non-urgent inquiries.
Trained on your most common questions: service areas, pricing ranges, hours, services offered. Callers get accurate answers instantly.
No robotic menus. No press 1 for this, press 2 for that. Conversations flow like talking to a real receptionist who knows your business.
When a call needs a human, the AI transfers seamlessly with full context so the caller never repeats themselves.
We specialise in SEO and automation for the 15 home-service trades across Canada.
Your AI phone assistant is trained on the language your customers actually use. A plumber's AI knows the difference between a leaky faucet and a slab leak. An HVAC AI understands when a furnace call is an emergency versus routine maintenance. A locksmith AI knows how to dispatch a tech fast when someone is locked out.
We don't sell generic chatbot templates. Every AI receptionist is custom-built for your business, trained on your services, and integrated with your existing tools.
We handle the entire build — discovery, training, integration, and testing — so you can focus on running your business.
Strategy session to understand your business, call flow, and most common customer questions. We use your website, FAQs, service descriptions, and any existing scripts as training data. We document your brand voice and policies.
We connect your AI phone assistant to your existing phone number (no number change required) and integrate it with your booking calendar. We run test calls to make sure every scenario works correctly: appointment booking, emergency routing, FAQ responses, and transfers.
Your AI receptionist starts answering calls. A dashboard logs every call, transcribes conversations, and tracks outcomes — booked, transferred, FAQ answered. We make adjustments based on real call data from day one.
Regular call log reviews identify gaps and confusion points. We refine the training as your business evolves. Add new services, change hours, adjust pricing — the AI updates quickly without downtime.
What you get when you work with us. Service commitments, not industry averages.
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“The team at Digital Moose is outstanding. About 6 months ago, they reworked my website, and I am now reaping the benefits!! Clients are more easily able to find me online, and my rankings have improved. There is no question my business has greatly benefited from the hard work that Kevin and Guido put in. I have tried many different options to increase the visibility of my business online, and working with Digital Moose is the first time that my investments have tangibly paid off. I would recommend them without reservation to anyone looking for web, SEO, or marketing support.”
Common questions
No. Modern AI voice technology uses natural language processing to sound conversational and human-like. Your AI phone assistant won't sound like a 1990s phone tree. It speaks naturally, understands context, and responds to follow-up questions without losing track of the conversation.
Yes. Your AI receptionist integrates with Google Calendar, Jobber, Housecall Pro, ServiceTitan, or any scheduling system with API access. When a caller requests an appointment, the AI checks your availability in real time and books the slot without any manual follow-up required.
If your AI phone assistant encounters a question it wasn't trained on, it transfers the call to your team with full context. The caller doesn't repeat themselves. You can also configure fallback responses that collect the caller's question and contact info for follow-up.
Most AI receptionists go live within 3 weeks. Week 1 covers discovery and training. Week 2 handles integration and testing. Week 3 is go-live with monitoring and adjustments. If your business has complex call flows or multiple locations, add a week.
Yes. Your AI phone assistant is trained to recognize urgency keywords (burst pipe, no heat, electrical sparking, etc.) and route emergency calls directly to your on-call line. Non-urgent inquiries are logged for follow-up. Emergency routing is configured during setup.
Updates are easy. If you add new services, change your hours, or adjust pricing, we update your AI receptionist's training quickly. Regular call log reviews identify gaps or confusion points, and we refine the model as part of ongoing management.
No. Your AI phone assistant handles routine calls, after-hours inquiries, and appointment booking so your team can focus on complex customer needs and in-person service. Think of it as your first line of coverage — not a replacement for human judgment.
The AI Phone Assistant is a $297 CAD per month add-on to The Digital Moose System. Pricing depends on call volume, integration complexity, and whether you need additional custom call flows or multi-location support. Book a strategy call to get a quote.
Every missed call is revenue walking out the door. Let's build an AI receptionist that answers every call, books appointments, and qualifies leads while you focus on the work that actually makes you money.
We build custom AI phone assistants for Canadian home-service businesses. No templates. No generic scripts. Just a receptionist trained on your business, integrated with your tools, and ready to work 24/7.
The AI Phone Assistant is a $297 CAD per month add-on to The Digital Moose System. Book a strategy call to see if it's the right fit for your business.
No sales pitch. We'll review your call volume and whether AI makes sense for your business right now.